Privacy Policy

1. Introduction
At Synexix, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.synexix.com and engage with our digital marketing services, including content marketing, corporate website design and development, search engine optimization (SEO), digital marketing, and social media marketing.

2. Information We Collect
We collect personal information that you provide directly to us when you use our services or contact us through our website. This may include:
– Contact Information: Name, email address, phone number, and company details.
– Service Inquiry Information: Details regarding your specific marketing needs or queries.
– Automatically Collected Information: IP address, browser type, operating system, referring URLs, and other technical data collected through cookies and similar tracking technologies.

3. How We Use Your Data
The information we collect is used to:
– Provide and manage our digital marketing services.
– Respond to your inquiries and provide customer support.
– Customize and improve our website and services.
– Send marketing communications, if you have opted in.
– Analyze website usage to enhance the user experience.

4. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to collect information about your interactions with our website. This data helps us:
– Remember your preferences and optimize website performance.
– Track the effectiveness of our marketing campaigns.
– Understand how users navigate our website to improve user experience.

You can manage your cookie preferences through your browser settings.

5. Media and Comments
If you upload images or leave comments on our website, please be aware that your IP address and other metadata may be collected. Comments may be checked through an automated spam detection service. If you choose to post content publicly, it may be visible to other visitors of our website.

6. How We Share Your Data
We do not sell your personal information to third parties. However, we may share your information with:
– Service Providers: Third-party vendors who assist us in providing our services (e.g., hosting providers, analytics services).
– Legal Compliance: When required by law or to protect our legal rights.

7. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements. When your data is no longer needed, we will securely delete or anonymize it.

8. Your Rights
Under GDPR, you have the following rights regarding your personal data:
– Access: Request a copy of the personal data we hold about you.
– Rectification: Request correction of any inaccurate or incomplete data.
– Erasure: Request deletion of your personal data when it is no longer necessary.
– Restriction: Request restriction of processing your data under certain conditions.
– Objection: Object to the processing of your data for direct marketing purposes.
– Portability: Request transfer of your data to another service provider.

To exercise these rights, please contact us at info@synexix.com.

9. Data Security
We implement appropriate technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction. However, please note that no internet transmission is completely secure, and we cannot guarantee absolute security.

10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page with an updated effective date.

11. Contact Us
If you have any questions or concerns about this Privacy Policy or your personal data, please contact us at info@synexix.com